Review of The Skinny Food Co


Rated 1 out of 5 stars

My order was never processed

My order was never packed/shipped. I placed my first order with this company on the 16th of March. I was so excited to try out the sauces and foods that I ordered €171 worth of different products. 15 days later, my order status was still the same as day one. Nothing packed and sent to me and no communication as to why, which I really would have appreciated. How can it take more than a few weeks to ship an order? When I contacted customer service they were really nice, sincerely apologetic and did issue me a refund so from that side of things I was really happy. I just can’t give any more stars then the bare minimum as I never got to try anything I ordered

March 16, 2023

Reply from The Skinny Food Co

Hi there,
I am so saddened to hear of your disappointment at your latest order. I have contacted you privately to help resolve the problem and hopefully we can get this fixed ASAP for you!
In the meantime thank you for your patience and honesty in your review. I hope we can get to the bottom of your issue 🙂

Advertisement