No verification email
Same as many others in here - no verification email received and therefore no pass despite money being taken. I used a hotmail account and have only just learned by reading these reviews that they have an issue with hotmail. Spoke with customer support who promised a verification email would be sent within 48 hours but still no email. Called again today & the UK customer service telephone number is no longer in service! Have emailed for a full refund!
Reply from Go City®
Hello,
Thank you for taking the time to write a review.
We would like to offer our most sincere apologies for the issue you encountered with the verification email.
We had a series of unexpected technical challenges, including being temporarily unable to send confirmation emails to customers who purchased with a Hotmail or Outlook account. The issue has been resolved and we see that your order has been refunded.
If you need anything else at all, please reach out to us and we will assist.
Many thanks again,
Go City