I am also a poor customer of Daylight Energy that shut up shop at the end of February and will not respond to customer phone calls or emails.
As the company was affiliated to HIES I thought that HIES would be able to help resolve the situation. Firstly I was astonished that my contract (like others) was not registered with HIES and therefore it seems that HIES could wash their hands of us. The only advice they offered was to sit tight and wait for a liquidator to be appointed and some company then might be willing to take on the part-completed contract. HIES definitely gave the impression that they were not interested in the consumer and did not seem able to influence the MD of the company to either communicate with the customers or to press forward with the liquidation.