Review of Cazoo UK


Rated 1 out of 5 stars

Absolutely awful firm to deal with if…

Absolutely awful firm to deal with if your after buying a car and want piece of mind when it arrives cazoo is not the firm for you .. my son and daughter in law bought a 14000 pound Mercedes a class and after only 4 months the car is in the garage with engine trouble. After ringing cazoo hoping the matter could be resolved how surprised were they to be told there is only a 90 day warranty and they was not prepared to do anything else. My advice to anyone buying a car from cazoo is steer well clear because if the car does suddenly develop a fault their non existent customer service won’t help you. Avoid at all costs …

March 18, 2023
Unprompted review

Reply from Cazoo UK

Hi,

Thank you for leaving your review I am very sorry you have not had a 5* experience from Cazoo. A member of our team will be in touch shortly to discuss this with you.
Kindest regards
Cazoo customer support