Beware if you are considering paying extra for insurance if you are unable to use the tickets as its not worth it - they don't not pay up. We were unable to travel 200 miles to London from Yorkshire on 11th March due to severe weather conditions - the police advice was to only make essential journeys due to the weather conditions being so bad. Although extremely disappointed at not being able to see Oklahoma, in view of the police advice, we decided it was not safe to travel a 400 miles round trip. We felt safe in the knowledge that since we were insured our tickets would be refunded and we could go to see a London show at a later date - how wrong we were!!. We raised a claim and attached screenshots of weather warnings, police advice, traffic conditions etc but were advised that our claim was not valid as the travel warnings need to be Red not Amber in order to be covered under insurance. Extremely angry as the tickets were £300.00 and we will not be reimbursed - we were not offered anything. If you are thinking of using London Direct - think again.