Well what can I say B&Q St Helens just upped the game in massive way .. ordered 39 packs of the same tile on line and after placed the order for delivery.. next day a call to say that the batches in store do not match . So popped up to see and met helpful Sean on tiles that offered to show me the packed tiles and yes 7 different batches to ease my concerns Karen Hagan the supervisor came along and within a wave of her magic B&Q wand … found 39 packs at a local branch , that have just been delivered at 10 am on a Sunday morning the next day wow. Ever helpful Lee the delivery driver then worked with me to store the tiles at the back of the house …. That is what you call customer service at its best … what a team at St Helens that understands a customer needs and responds effectively… brilliant 🤩