We had brilliant Hermes/Evri delivery drivers on this route for about 12 years.
For the last several months there's a new chap. He's absolutely [expletive] useless.
He doesn't deliver the parcels to the house, he leaves them a quarter of a mile away at the top of our lane. There was also no notification of delivery (which was some days late anyway).
Our brilliant postie spotted the parcel and brought it down for us. Hermes/Evri should pay him for the last leg of the delivery.