Extremely expensive Seretide and…
Extremely expensive Seretide and absolute refusal to let me order Ventolin, my reliever inhaler, despite the fact that it is 3 months since my last order, which is perfectly acceptable to any other company. Then point blank refusal to escalate my call. They seem to forget that you are a paying customer and you don't order breathers for the fun of it. Terrifying.
Reply from Simple Online Pharmacy | Online Doctor
Good Afternoon Susan,
Thank you for taking the time to leave a review. We appreciate all feedback from our patients
I am so sorry to hear about the issues regarding your recent experience with our company.
I was trying to look further into this as I would like to investigate further but I am unable to find any orders under the information you have provided.
I have passed over a request for more information so that I can get some clear answers for you on what happened.
If you can please get in touch to provide these, we would greatly appreciate it.
I look forward to hearing from you.
Many Thanks,
Erin
Patient Care Team Supervisor.