RUN FAR AWAY! FOUL CUSTOMER SERVICE!
FOUL CUSTOMER SERVICE! I requested a refund because their "avoid waiting in line convenience" service did not get me through to the CA EDD in a timely manner.
When I placed the order, there was no advisory listing "cut off" times to guarantee best results.
I'm sure their business model works for most -- but when I am told by a snooty company representative "We don't guarantee our service!!" -- then I am compelled to respond and share my negative experience!
Claimyr says their service is not guaranteed even if they do not perform -- They refused to refund after not completing the call on the agreed upon date.
Reply from Claimyr
Sherrie, I am the CEO of Claimyr. You placed an order for a callback at 4pm - an hour before EDD closed. You sent you a call the next day at 8:55 am, which you missed. In addition we offered you 10 additional callbacks for free.
If you still wish to reach the EDD, simply respond YES to the SMS to get a free callback.
We have zero control over when the EDD decides to answer calls. There is nowhere on the website of an "agreed upon date" since would be impossible to fulfill since the EDD's answer rate is very volatile.
We do guarantee a call with an agent, so long as you use the callbacks we provide. We cannot guarantee WHEN you get a callback however, since we are not in control of the EDD.