Review of Animal Friends Insurance


Rated 1 out of 5 stars

Beware of the hiding vet fees limits before you decide.

I recently purchased (jan 2023) Animal Friends Insurance for my pet and am incredibly disappointed. Despite paying a superior premium fee, the vet fee claim limits are incredibly low and I ended up losing out on £159.00 after paying the excess fee. I expected a lot more from Animal Friends Insurance, but they completely let me down. I would not recommend this insurance policy to anyone

March 7, 2023
Unprompted review

Reply from Animal Friends Insurance

Hi Leonardo,

We are sorry to hear that you are unhappy with your policy limit and excess.

Details confirming these can be found within your policy wording, online account and pet schedule.

We do offer policy cover up to £18,000, however, we are only able to review claims up to the cover amount selected at purchase.

If you did need any further assistance at all, please do not hesitate to contact the team, who would be more than happy to help.

Best regards,
Sian - Animal Friends Insurance