Review of Watson Fuels


Rated 1 out of 5 stars

Complete utter waste of time.

Complete utter waste of time. Despite 16 emails over 10days confirming our delivery it has still not materialised even though they are sitting on £563 of my money. I’m not sure if this company are about to go bust but I’d certainly recommend cancelling your direct debit if you have one & get any outstanding money back, I’ll never use this company again or recommend to anyone this is all on top of an order last year being delivered to my neighbour instead of me & my neighbour being charged 1/2 price & my promise of free oil because of the cock up never ever did materialise despite my ongoing dispute over it. DO NOT USE THIS COMPANY.

February 22, 2023
Unprompted review

Reply from Watson Fuels

Dear Jim

Thank you for your review and I am sorry you had a negative experience.

I have passed your account details to a member of our MPS team who will contact you to discuss your account.

Whilst I understand that you have had a negative experience I can assure you that this is not due in any part to us experiencing any financial difficulties and all customers who have, and continue to, place orders will receive their oil.

Again, thank you for taking the time to leave a review.

Kind regards

Watson Fuels