Great customer service, I was unable to complete the purchase due to the lack of availability of Pioneer mixers in general, nothing to do with Electronic Centre and beyond their control. It looks like they are in stock online but it is a glitch on the website that was explained to me when I called and spoke to a lovely customer service advisor. It's always worth talking to them before leaving a negative review as I believe they are doing their absolute best during a testing time with Brexit and the war in Ukraine leading to a shortage of components just talk to them before being negative :)