Shocking !!!!
Where to start. Have been living in my house since the start of November and as of yet i have had no checks done. It was only after me complaining that i have a eclectic safety check booked in for next week 4 months after moving in.
Now i find i have a leak coming through the ceiling after 2 hours on hold I'm still not through to anyone. When i did get through they hung up on me. Now i have got to wait for a call back. I mean am i meant to do just watch the wall become unsafe with children in the house.
I wish i never moved into this house as it is a nightmare.
I would advise anyone who is thinking of moving into a southern housing house or flat to think again dont move. They are absolute cowboys who care about nothing apart from profits
UPDATE.
We have now waited in for a third day for the electrical safety test. You guessed it nobody has turned up. 3rd day off of work for nothing. I'm not surenwhat else we can do. Maybe the housing ombudsman will have to be the last option.
Reply from Southern Housing
Hi Ryan, I'm sorry to read about the problems you've experienced since moving in.
We'd be keen to discuss this matter with you further and have just sent an email out to you through Trustpilot asking for more information. If you're able to follow the instructions in the email to provide us with your address, email address & phone number as well as any extra relevant information relating to your enquiry we can then pass this information to relevant team so we can see what we can do to improve things.
if the leak you've mentioned is an emergency matter please call us. Our contact details are on our website here www.southernhousing,org.uk/Contact-us
Many thanks,
Tom