Order 64708777. Would even rate these a 1. Poor customer service and care. From the retailer amd Fruugo. who keep on sending false messages saying issue has been resolved when there wasn't any solution being offer and no reply from Lauren or Natalie at Fruugo. Please see enquiry 45243807.

I disagree your customer should be responsible for return postage when your retailer sent the wrong item in the first place. I would like a refund on my order and for the retailer to pay for return postage as the retailer is responsible for sending the correct item in the first place.

Please don't ask me to contact your customer service team as that is what I have been trying to do for the past month. This relates to order 64708777. I would appreciate it if someone from Fruugo would email directly. Which, I'm sure you can find my email linked to the order.