Not what I expected …
We took out the fibre optic broadband with Gigaclear because BT broadband was only 1Mbps and Gigaclear were offering 400Mbps but, whilst I’m paying for 400Mbps it never runs that fast in fact I’m lucky if it reaches 200Mbps, that said it still freezes and buffers occasionally when I’m streaming a film or a show and this I’m led to believe is because of the bandwidth being too narrow
Reply from Gigaclear
Good afternoon John,
Thank you for taking the time to leave us a review. I am sorry to hear you are experiencing issues with your internet speeds.
We have run some checks on your service and cannot see any faults with the fibre signal coming into the property which is good news. Our support team will be contacting you to troubleshoot this further.
Kind regards
Digital Advisors