Review of Trustpilot


Rated 1 out of 5 stars

Too many fake reviews

Too many fake reviews. This defeats the purpose of this site

February 6, 2023

Reply from Trustpilot

Hello Daniel 

Thanks for contacting Trustpilot about the possibility of fake reviews.

Trust in reviews defines the very essence of Trustpilot, so we take the job of maintaining that trust very seriously. We have many processes in place to ensure the reviews on our platform reflect genuine buying or service experiences, and to detect and remove fake reviews. We use fraud detection technology to scan each review for suspicious patterns, have a dedicated Content Integrity team who investigate reports of fraud, as well as strong guidelines in place to ensure safety in our community. 

If we do find a business is misusing Trustpilot, we post consumer alerts on company profile pages to warn our community if we have identified substantial fraudulent behavior. We take disciplinary action where necessary, and you can find all actions we take here https://legal.trustpilot.com/for-everyone/action-we-take

If you believe a reviewer or company is misusing Trustpilot, you can read more about our whistleblower function here https://support.trustpilot.com/hc/en-us/articles/223256747-Does-Trustpilot-have-a-whistleblower-function- 
If you have any further concerns about reviews on Trustpilot, please contact us directly https://support.trustpilot.com/hc/en-us/requests/new

Thanks
Jen | Trustpilot