Hi Darren,

Thank you for your review. We're sorry to hear you've had issues with your services for three days now, we know this must be frustrating.

You can check if there's any known outages in your area here: https://virg.in/service. If there is, you'll be able to see an estimated fix time and keep updated with the outage. If not, you'll have to option to run a test on your kit when you sign into your My Virgin Media account. If we find a problem, you can book in an engineer visit straight from there!
If it's just the WiFi and all things are looking good over a wired connection, we have some helpful pages to get the best from your WiFi. We recommend starting here: https://virg.in/wifisos.

If after going through the self-checks, you still need some help, feel free to pop along to our Community Forum where our staff and users have a wealth of knowledge and experience to help you out: virg.in/CoBb

Thank you
Beth