DAVID LLOYD SPEKE.
If this review was based purely on the instructors Angela Quantrell, Debbie Lackey and Anne Conley - and the lovely staff working the bar/restaurant, it would be a 5* review.
Thank you to Angela, Debbie and Anne for their excellent classes week in week out, it is the only thing that keeps me staying at the club.

What makes this review a 2* review if a number of things
- cleanliness of the club. There are a number of great cleaning staff (Barbara), however there is clearly not enough staff to manage in relation to the number of people using the club. This has been mentioned to management on a number of occasions and fallen on deaf ears as nothing has improved. This has been an ongoing problem for over a year. I have seen new cleaning staff recently - but it’s the standard of hygiene that is questionable I.e dirty toilets, spa area, showers, changing rooms. For a ‘premium club’ this is not acceptable.

- people using phones in the jacuzzi (on FaceTime!) and around the spa area, people vaping in this area (in the summer), people shaving in the sauna and nothing gets said. Management need to be speaking to these members and policing it. Again - a ‘premium’ club?

I’ve been a member since it opened, 23 years ago, so I have seen the decline of the club first hand.

I am considering leaving if these issues don’t improve. I know that a lot of other members have the same issues too.

Again, a big huge thank you for the efforts of the staff / instructors mentioned above.