What made me choose this company was their amazing and helpful youtube videos on how to use the juicers and their honest reviews. I also always purchase on reviews and this company had great reviews and I received 5-star service too. The juicer I bought so far is brilliant which I bought to juice my celery. They also include a free gift which is so lovely! I have confidence that if I have any issues they will be able to help but so far all good! I highly recommend this company!