Just to be clear I’ve already reviewed…
Just to be clear I’ve already reviewed this organisation who are appalling. They replied and asked for my contact details which is shown on Trust Pilot. To date they still have not been in touch with an explanation.
This is a message or Ensignadvisory. I replied to you before with my email address and still have not heard from you. I will resend the details again
Reply from Ensignadvisory
Dear Carey
Thank you for your review, we are very sorry to hear you are dissatisfied with the service you have received. We are always committed to providing a high standard of service to our customers and are very sorry to hear that you are dissatisfied.
Due to the content of your message, we would really like to discuss this with you over the telephone and/or email. Therefore, we would appreciate if you could provide us with your contact information to discuss this further.
Your feedback is very important to us and we have taken this on board as it helps us to improve our service for you and other clients. We look forward to hearing from you, in order to resolve this matter.
Kind Regards,
Ensign Advisory LTD