Tried to visit Flannels store in West Quay Shopping Centre, Southampton on Thursday 29th Dec 2022 which the Flannels website stated as open until 8pm. Lights were on and saw at least two staff on the shop floor but the shop doors were locked early at 7.40pm. There was no sign to say why the store was closed early. Overall, I was a bit disappointed in what is supposed to be a high end shop. It is their loss as I am a high spending customer.