Totally in the dark for most of this order process tbh. Ordered some fleece leggings on 4th December, and got confirmation of shipping on 12th - which in itself was a pretty slow turnaround. The tracking number in the email linked to the wrong courier, but I popped it into Evri and it was recognised, only for the tracking to stay at the awaiting parcel stage for about a week. The parcel eventually entered the delivery network and then arrived on 23rd December. Reasonable quality for the price, but wouldn’t order again due to the slow turnaround time.