Below is a rating I left on Google about my recent order. I felt I had to say something as nearly all the Google reviews were 1 star ?
Right, where to start ?
I have previously bought from FFX before with no problems whatsoever.
I recently ordered a tool on next day delivery. I decided to read more about delivery "after " I ordered (😂). It turns out that the tool was being delivered by Royal Mail 24 tracked. Bad mistake due to the ongoing dispute. I thought here we go, have to wait ages to recieve it. I did read that you can pay £4.99 to get it sent by courier rather than Royal Mail.
So, to my surprise, I recieved my parcel 1 day late, (Which DPD says on their website due to the enormous amount of parcels they are delivering due to the postal strike). I went on RM website with the tracking number and they said they had received the parcel, no further information as you would expect from RM.
But what FFX had done was changed it from RM to DPD with no extra charge, which they did not have to do.
I think they are a first class supplier and having used them previously I seriously cannot understand all the 1 star reviews. Something seems a bit fishy to me. Go to TRust Pilot and check their reviews ?