Engineer Visit, Boiler & Customer services
5* Rating for Engineer Mark who came out, he quickly found issue and replaced the faulty unit, excellent work.
1* Rating for E-Tec 30s boiler as its brand new.
1* Rating for 1.5 hours in a queue to customer
services.
December 14, 2022
Reply from Alpha Heating Innovation
Hi Rob. We're pleased Mark rectified the issue with your boiler and you're now back up and running. We're so sorry it took you a while to get through to us. We are doing our very best to work through each call and enquiry as quickly and efficiently as possible.