Organised ok, slow to communicate, not so price competitive
Happy overall with Magic Breaks, disappointed with Disney, Newport not a 4 star hotel, and Disney tickets grossly oversold. Magic Breaks issued a promotion the week after I had booked, more competitive - just frustrating. Delay to hear back from Magic Breaks, (typically 48 hours) mean that character bookings were all booked up. Need clearer information when booking travel that NO bags are included. Only small rucksack. More expense
Reply from MagicBreaks
Hi there,
Thank you for sharing your feedback with us.
We are sorry to hear of your negative experience whilst at resort and understand the disappointment caused. We are also sorry that you found the information provided lacking.
Please note, our team can also be reached via phone, live chat and social media, we do also highlight luggage information throughout the booking journey, however apologise if this was not made clear and for the inconvenience caused.
We remain at your disposal should you have any further comments in the meantime.
Kind regards,
MagicBreaks