Our LAX-Palm Desert trip turned into a…
Our LAX-Palm Desert trip turned into a nightmare. However, when I started texting Blacklane for help, I got it. Blacklane called me and we were advised to get out of the car, get our bags, and get an Uber. (It was faster than trying to get a car to us) We were not charged by Blacklane. Once we were in the Uber, we received another call from Blacklane confirming we were safe and reconfirming the specifics of the ride. I will use them again.
Reply from Blacklane
Hello,
Thank you for your glowing recommendation. We are delighted to read your informative and positive review. We pride ourselves on our high standards and we are constantly striving to maintain high-quality service.
We are looking forward to seeing you on-board with us again soon,
Chris