Blacklane Reviews 7,126

This was our first trip to Munich, Germany and we were arriving on an early morning, overnight flight. It’s always a bit stressful and we were concerned about finding our driver, Mr. Andrei Stefan-Vas... See more

Always professional and prompt on pickup. Driver went out of his way to pick me up when JFK parking was temporarily rerouted to a remote parking lot. My driver quickly switched me to the departure dr... See more

Blacklane is awesome! My driver followed my flight as it was delayed and changed for several hours and was still waiting for me at the airport. It's such a treat to come through the arrivals section a... See more

Excellent and professional service from start to finish Confirmation and regular updates from a couple of weeks prior even, for an airport taxi ride we were relying on, in a foreign country. Used... See more

This was one of the best experiences I have had with a limo service. The communication is superb, which is great as the biggest worry is the car not showing up. The driver was very punctual, courteous... See more

The immigration control took longer than expected, I waited for 2 hours to get through and my driver was waiting for me when i finally cleared customs. My driver was very knowledgeable and pointed man... See more

Easy to reserve, driver was very prompt and great service. Great job keeping us up to date on our ride. Provided driver contact info and tracking. Nice text communication with driver. Have used Bl... See more

Excellent communication from the day I booked my ride until the day Igor picked me up at my hotel in Ljubljana to drive me to Zagreb. He was kind, well dressed and met me in the lobby of my hotel... See more

Blacklane always provides great service. Communication is terrific from where and when pick up will happen to providing great suggestion for things to see and do if you are new to the city.

Blacklane always has been my ‘safe go to’ supplier of chauffeur services when I cannot leave anything to chance. I have used them all over the world and even across international borders. As alw... See more

We used Blacklane to drive from Glasgow to Closeburn and back to Glasgw. Our driver, Mr. Ahkbar, was on time, an excellent driver, courteous & communicated where he was waiting for us and what time we... See more

Driver was impeccable and super professional- he apologised as he felt he was late - but we were 30mins early. The quality of the ride was excellent- even better than when we visit Dubai. 10/10 for Bl... See more

Our driver Daniel was a great communicator and offered to pick us up earlier due to demonstrations that were scheduled to take place near our hotel. Great easy airport ride to start our travel.

Everything was great except we received multiple texts from your company with multiple names of who are driver would be for our airport pickup

It was my first time to use Blacklane. Easy to book, flexible conditions, clear product description, very good communication. The car was brand new and comfortable, the driver very polite, punctual an... See more

I discovered Blacklane years ago when booking for executives. This time I booked for myself and each experience was superb. Each driver was polite, took care of everything and got us where we needed... See more

A fantastic service for when we needed to travel across Paris. Our driver, Mourad Samri, was on time, courteous and friendly and it made a tiring journey go very smoothly!

The rides that we were able to take were good but one must be careful to schedule extra time for pickup at events because, on one occasion, our driver didn’t coordinate with the theater company for th... See more

I've used Blacklane for a bunch of airport transfers recently and the service has been inconsistent. Some drivers were stellar - the car, the ride, the service, the attention to detail. It all added... See more

From the airport to hotel Columbia was exceptional…easy to locate driver, immediately took over the luggages, car was clean, very informative on various sights as they pass. As new to the city of Rome... See more

Our driver was attentive and very hospitable. Our plane arrive nearly 40 minutes early. Our driver made sure to check our flight information and adjusted the pickup time to accommodate us without any... See more

Our driver was on time for our pickup and found us easily in the Paris train station. He delivered us to the airport without any problems. His vehicle was clean and comfortable. He was dressed profess... See more

We’ve been using Blacklane exclusively for around 3 years now - both for short hops & on several occasions 3+ hour trips, several times a year. Reliable, professional, easy to use app and well priced... See more

The Blacklane website is so easy to use and I LOVE that when you type in a flight number that your system looks it up and shows me that you have all the flight details! Blacklane has been very reliab... See more

A great overall drive experience. Clean car, good driver, polite service. Jaspal Singh was an excellent driver and took good care. Well trained !

The chauffeur was timely, friendly, and professional. He arrived early and got us to the airport in plenty of time. I was notified of his name, car, and license plate number. I received notice when... See more

Dionisis Lourantos, was wonderful. He was on time, helpful and courteous. His driving was relaxing. He held a conversation with us. You are lucky to have him as an employee.

I booked a 5.45 am pick up to go to the airport this morning. I’d previously used the service - with my husband - on numerous occasions very successfully. At about 5.40 am I checked to see where th... See more

Our driver arrived in a timely manner. Actually he was a little bit early which was great because we were ready for him. The drive from Tarragona to Barcelona was uneventful. Would recommend black Lan... See more

The drivers are courteous and always on-time. The cars are clean and comfortable. The communications are excellent. The only negative is that the pricepoint is a bit too high.

I appreciate the emails related to a client traveling that I can forward to the traveler to assure of the service. It means a lot to have the assurance in place. I had several bookings over the last... See more

Angel was our driver and he was very professional and pleasant. We were extremely happy with the service Blacklane provided and the driver. Would recommend this to others and would definitely use ag... See more

Our driver Walid was outstanding. The car was immaculately clean, he loaded the bags, drove us to the aéroport in good time. He was pleasant and friendly! We really enjoyed this experience. We’ll use... See more

Our driver was waiting for us upon arrival and easy to find. Very personable and comfortable drive to our hotel. Would definitely book again!

Entire experience was great. Time to time, I received updates from the Blacklane team and the driver was present on time at the airport. The car was clean; the driver was extremely polite.

Driver was polite and met us at the luggage carousel. Was early and contacted me to advise. My only issue was I had requested a car and not an SUV as my mother cannot get in and out easily.

I have been a Blacklane customer for many years, and they have consistently provided a reliable and trustworthy service. On one occasion, a driver did not show up for my arrival, and I had to make alt... See more

It was very professional , was on time with excellent cars and well-mannered chauffer. Maintenance was very good, the car was clean. The driving was very steady and on time.

Our driver was very good. He was very polite. He recommended additional stops and all stop were good. We got to see a lot of Boston.

Driver was on time, incredibly warm and gracious, and did a wonderful job in getting us to our destination in very timely fashion!

Our driver was amazing!! Not only did he greet us inside the terminal, he gave us a guided tour as we drove to our hotel! What an asset you have in Mr. Iraklis Mexis!

Everything was as good as can be expected. Driver punctual, courteous, professional, and ensured I got to my destination on time.

Driver was professional, arrived on time and gave us a smooth drive to our port

We have used Blacklane in many states and countries! Always on time , friendly and gets us where we need to be! Higley recommend

Everything was perfect. Driver was super professional, friendly, helpful and responsive but quiet.

Chauffeur very professional. Chauffeur knew exactly where were to go. Chauffeur very professional and knowledgeable and friendly. I will definitely use Blacklane again- and ask for the same driver... See more

Wonderful experience getting picked up safely from the airport. Great communication via the app notifications, text messages, and directly from the driver. Loved that there was a water bottle availabl... See more

Reliable friendly service! I used Blacklane while traveling for work and the car and driver who showed up were early and matched the expectations perfectly. Highly recommend!

The driver was great. The three people I talked to before my trip that told me the driver would take care of the parking at our event totally miss led me. The driver knew nothing about where we were... See more

My clients’ assigned Blacklane driver was exceptionally attentive and professional. Their flight landed early, and the driver was already at the airport ahead of schedule — which made all the differen... See more