Still not received although you took…
Still not received although you took the miney from my account many days ago.
DHL say variously:- due for deluvery 6th then 7th/ delayed/ can't read address/ due when???
Kindly get on to DHL and pounr out CB4 1HH covers about 60 houses - any of whom could tell them our 34 Kimberley Road address. Shambolic or what!
Reply from Brook Taverner
Thank you for your review Julia Mary Seiber
Looking in to this, I can see that the first line of the address was not provided when the order was placed online, so DHL were unable to deliver this parcel until the full address was provided.
I can see that this has been done and the parcel has now been delivered. Your address details have also been updated accordingly on our system.
Kind regards
Rachael Gee/ Brook Taverner Customer Services Manager