AVOID - WORST EXPERIENCE EVER
Ordered 3 items for which tracking showed no updates 3 weeks after placing order. Contacted them, long exchange of messages and phone calls, they said “they are looking into it” and “it’s the courier’s fault” and that my package was “lost” . After more waiting for a few more weeks with no progress with the order I asked for a refund which they confirmed via email. Then I receive a scammy email which said that your refund is credited as “points” to your account and you have to manually convert it to cash refund, which sounds as an illegal procedure to me. I proceeded with the cash conversion and still expecting my money.
They DO NOT HAVE ANY OF THE ITEMS OFFERED IN STOCK and of course don't even have a physical store. They are drop-shipping from a wholesaler or another source and therefore have no control over the orders. THEY ARE JUST PLACING ORDERS TO A SUPPLIER JUST LIKE YOU ARE DOING WITH THEM.
Staff was also rude and passive-aggressive over emails.
After sharing my story with a friend I was informed that they are well known for being unreliable.
DON’T BOTHER, THERE ARE PLENTY OF OTHER STORES SELLING THE SAME ITEMS AND WHICH ACTUALLY HAVE THEM IN STOCK