Paid £250, been taken thru 4 apps, still no tickets
I paid £250 for 4 tickets, on Firefox Browser.
I got an email to confirm on Outlook, and a link to another app,OvoArena . Downloaded the app, registered, just to be taken to another app, AXS. Again I registered. It's been a few hours and there's still no tickets in any of these apps.
Now, normally, whenever I buy tickets to anything, they are sent in the confirmation email, in 5 seconds or so. Reading thru the terms and condition, turns out these tickets might show up 130 days from today.
I bought 4 tickets, 3 for friends. Without actual tickets, how can I possibly tell anyone "Hey, take a day off from work because I might have tickets to the best concert that you always wanted to go to..but don't get too excited because I have no means to prove to you that I actually have a ticket, or what seats we've got, can't even say if we're seated next to eachother or just spread around the 15.000 people arena"
Just make it simple or don't do it at all! Why the need for 4 separate apps just to see some tickets?
Reply from See Tickets by Eventim
It is the event organisers decision as to what type of ticketing is available for an event and they have opted to use the venues app on this occasion. I can see that your booking confirmation including your seating allocation was sent to you with in 5 minutes of purchase. I have re-sent this to you again today along with further information on how to access your tickets once they are released and contact details if you are having any technical issues.