The product is great but the choice of delivery company leaves a lot to be desired. Despite at on point being within half a mile of my home, and revised estimation of delivery time. The order was delivered a day late by a surly driver, who didn't want big parcels just small ones. It is to this end electriQ should make changes to improve their service. I would still trade with this company but would check on the delivery company because I myself would not use DPD again for myself. I do hope this has been helpful