Review of iRobot


Rated 1 out of 5 stars

ABSOLUTE JOKE OF A COMPANY!!!

ABSOLUTE JOKE OF A COMPANY!!!
STAY AWAY!!!!! REFUSE TO STICK TO THE WARRANTY!!!!

The robot my Grandma purchased has now not been working for a MONTH.

They are refusing to take it back or fix it. Just keep telling me to reset my router and try a new phone to connect. Even when we've done this multiple times and they never come up with an alternative.

How the fu** is an 83 year old meant to connect to hot spots and follow poor instructions. So I've had to drive 50 miles to do it.

It's under warranty and they won't take it back. They take 5 days to reply to emails and on the phone they don't help you either.

It's a fu**ing joke and I'm fuming!!!

My Nan has waster £700 on this piece of crap and just wants it fixed. She's unable to hoover herself and wants it fixed under warranty or replacing but they point blank refuse.

They're a joke.

I WANT THIS FIXED IMMEDIATELY.

November 23, 2022
Unprompted review
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