Review of Halfords Retail


Rated 1 out of 5 stars

Halfords-most frustrating website.

One of the most frustrating and worst website experiences I have ever come across. I want to to buy a Yuasa YTX14H-BS and they INSIST on getting me to fill in vehicle details. Then they turn around and say the battery is not fit for my vehicle. It IS. The wunderkind who designed their website needs...wait, their management needs to hire someone with experience who can design a website or they need a new CIO. What if I want it for a project? Or to toast marshmallows on! WTH? Seriously frustrated at 0427.

November 13, 2022
Unprompted review

Reply from Halfords Retail

Hi Surren,

Thank you for taking the time to leave a review with us, we appreciate all feedback as it helps us improve our service in the future. I am sorry to hear about your experience in our store.

We always pride ourselves on our high level of service so we are disappointed we did not meet your expectations on this occasion.

I have reached out to you to discuss this further, please can you respond with your contact details including your email address so we can investigate further for you.

Best wishes~ Chantelle

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