Review of Kyocera


Rated 2 out of 5 stars

Just bought a new Kyocera ECOSYS…

Just bought a new Kyocera ECOSYS MA2100cwfx.
It seemed to have good online ratings, but 3 hours later after multiple set up issues it eventually printed out three pages and now has a persistent error telling me to use the Multi Purpose tray and not the proper A4 cassette they supply that is loaded correctly with paper.
It seems they have been having these issues with MP tray alerts for years with other models.

Their website refers you to a 'manual' but there is none - only a 'Quick start guide' that has no narrative and just images that are no help at all.

Very poor customer support from the manufacturer available and its definitely going back in the box - should have stuck with HP or Xerox!!!

October 18, 2022
Unprompted review
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