Review of Transtools Online


Rated 5 out of 5 stars

OUTSTANDING

After shopping with Transtools for a while i thought I ought to review this for other customers to find a business who takes pride in there customers.

I religiously purchase lamp oil, and de-ionised water from Transtools. Possibly half a dozen of the orders I’ve placed have had hiccups with Evri, however this will not put me off using them as I buy for the outstanding customer service i receive, and the low price.

Customer service - i have spoken to 2 lovely lady’s on Amazon and I can not praise them enough. The lengths they go to too provide me with reassurance if my order is delayed, lost or damaged is an understatement. I have quite frankly never done business with a company who email me first if there is an issue. The lady’s are polite, efficient and a credit to the company.

Cost- with prices rising I was expecting Transtools to increase the price on there products massively, but they haven’t. And I realise it’s because they care for there customers and not how much more profit can they squeeze in. Like many other providers I have dealt with.

All in all I recommend using Transtools too anybody who has suffered with company’s price increases and lack off customer service communication. Because as a matter off fact if the delivery company does damage or loose your parcel one off these lovely ladies will have already emailed you before you even realise. Have a investigation put in place almost immediately, and have a replacement dispatched the next day with the tracking number sent over within 10 minutes.

You are a credit to the company and I look forward to continuing doing business with you.

Richard.

September 30, 2022
Unprompted review
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