Took more money without permission after I cancelled
The first couple of boxes were good. The most recent ones not so much so I emailed them before the 20th last month to cancel, as per their terms and conditions. They've now removed the button to control your subscription on the website and the only way to cancel is via email.
I recieved no reply to my email and have now received and email to congratulate me that my next box has just been charged for and sent out!! I've emailed again and guess what? Still no reply!
I will now have to go through my bank to stop them taking any further payments and try to get my money back.
My cancellation email was me telling them they could no longer take money from me so this if theft as far as I'm concerned.
September 14, 2022
Unprompted review