Review of Opodo


Rated 1 out of 5 stars

Never use OPODO AGAIN

Never use this website they have not confirmed my flight and when i was calling to costumer service they sent me a email saying that my flight was not confirmed (1h 45 min before flight departures) never use there services and partner service also zero knowledge of the staff and zero help while somebody is standing in the airport with no response. Instead of finding the mistake simply REFUNDED the flight charges so you can book it again some where else. Return flight was £360 it costed me £600 one way plus hotel stay, taxi and extra charges for the car parked.

September 8, 2022
Unprompted review

Reply from Opodo

Dear Mr Mohammad,

I'm very sorry to hear about your recent experience as it certainly does not meet the quality of service we strive to deliver for our valued customers. Your feedback is highly appreciated and will help us understand how and where we can improve.

Regarding your query, please check your email (and spam folder) as we opened a case with further information.

Sincerely,

Customer Service