Box not received
Happy to take my money but I'm still waiting for a box from them. The tracking number they gave me returns no information.
They do not respond to the contact form on their website.
Looks like I can wave goodbye to my "styling fee" with nothing to show for it
*Update* Tracking shows just that Evri have had it at their hub since 21st Aug. No information since. It's a shame that it takes a bad public review to elicit a response from Lookiero. My rating stands. I do not recommend this company.
Reply from Lookiero UK
Hi Caroline,
Many thanks for your review and for sharing your experience.
We are sorry to hear about the issue you had with the delivery of your order.
Please note that in case the order is not delivered by the shipping company for any reason, the fee is always refunded.
We regretfully cannot find any details for your account through your review currently but based on your update believe that the issue was resolved.
Kind regards,
Lookiero CS team