Review of ParentPay


Rated 1 out of 5 stars

Very poorly designed.

Very poorly designed.
They haven't even got the basics right. The programmers behind this are maybe school kids?
Not at all intuitive. Would have been acceptable 20 years ago perhaps.

Edit: Then they have the cheek to reply that they take feedback into account. Half their reviews tell them they have a problem. Do they never use other software? Don't be so tight, get yourself a couple of decent programmers.
I guess they won't until they have a competitor.

September 2, 2022
Unprompted review

Reply from ParentPay

Hi Hugo,

Sorry to hear that you aren't satisfied with our system. We really appreciate honest feedback from parents, so that we can continue to work on improvements to the system.

If you're experiencing any specific issues our friendly support team are happy to help. Please contact them at parent-support@parentpay.com with further information, so that they can assist you.

Kind regards,
ParentPay team

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