Love the software and the support is very good however we came across an extension on their store which wasn't very good so reviewed it. The review which criticised the extension was never published. When we questioned why our review wasn't showing we were given the run around with no explanation. It seems that woocommerce wish to curate their marketplaces reviews so that only the good reviews show and those which critique the poor extensions are never published. Pretty disappointing given that we have been very impressed with all other parts of woocommerce.