Review of Unbeatable Blinds


Rated 1 out of 5 stars

Still haven't received my blinds!!

I wish I could review my blinds but I can't because I haven't received them. For whatever reason Unbeatable Blinds choose to use XPD as their courier - why!? I cannot get hold of XPD and Unbeatable Blinds said they would chase it for me but to date I have not had an update or my blinds. Made to measure at a cost of over £200, they have my money but I have no blinds. Nobody is in a hurry to sort this out for me. Why one earth a company are willing to destroy their own reputation by using a completely shambolic delivery company is beyond me. If I ever get these blinds, it doesn't matter how good they are, if Unbeatable Blinds continue to use XPD (for which we as customers pay for) I will never order from them again or recommend them. Absolutely ridiculous state of affairs!

August 30, 2022
Unprompted review

Reply from Unbeatable Blinds

Hi Kate,

Thank you for sharing your experience.

We are truly sorry that it has been less than satisfactory on this occasion due to the courier.

We can see my colleague Laura is chasing this for you and has sent a few updates from the courier.

The courier has confirmed the driver will deliver the goods tomorrow at the latest.

We apologise for the slow communication over the past few days this has been the result of closures due to the bank holiday.

Kind regards,

Unbeatable Blinds.