Item due to be delivered yesterday. Sent me a notification 2 hours before delivery time they had given me to say delivery attempt failed. I was in and sat in a room at the front of the house so would have seen if they had attempted a delivery. They did not. The photo of their 'attempted delivery' was not even my street, leave alone my house. When I called them, the phone rings then a message says 'customer service menu' then just disconnects. I completed an online form which would not send. I tried the live chat but that doesn't load. I emailed but that was returned because their inbox is full. What an absolute shambles!