Very disappointing
My order was in two parcels. The first one arrived as predicted. The second parcel went missing. This was very inconvenient as I ordered the clothes for my holiday. I have not received any other information about the parcel from Evri and as far as I am aware have not received a refund. I will not be ordering from fat face again and will share my experience with my friends. Very disappointing experience.
Reply from FatFace
Good morning, Jaki
Thank you for taking the time to leave us your review and I am sorry to read that you have not received your second parcel.
I've taken a further look into this for you and can see that you have contacted us regarding this matter. I will also follow this up with an email to you. In the meantime, please accept my apologies for any disappointment that we have caused you and thank you for your patience. JB