For the last 3 months I have put in orders for prints. Each time I have received an email telling me my order is on its way. A fortnight later, nothing. I contact them, they insist the order went out but will re-order and despatch. They arrive, along with the first order. So they were never despatched and now I have a set of prints to throw away. The uploading takes an age too, and often doesn't complete. Very shonky.