Review of Gogoprint Singapore


Rated 1 out of 5 stars

Order not delivered, unhelpful customer service

I placed an order which was due by yesterday but it was not delivered. Two days ago their delivery partner claimed that they had attempted to deliver but failed, which is very hard to believe because my building has 24/7 reception/security and I receive deliveries regularly. Also, nobody tried to call me despite having my details - I was at home.

In the last two days I sent emails, Fb chats and more than 5 whatsapp messages to the Gogo print customer service but they are being very unhelpful. Today I also called them but they couldn't commit to a delivery date and said that there is nothing they can do as they don't take care of deliveries themselves. The delivery partner (QExpress) has been ignoring them as well for 24h so the only thing we can do is to wait and hope that this time they will really try to deliver the product.

It was my first order with Gogo print and I'm really disappointed. Avoid the waste of time and money, it's not worth it.

August 18, 2022
Unprompted review
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