Reply from FWD
Hi Elyse,
Thank you so much for your heartwarming feedback and for giving us a 5 stars rating!
FWD believes that insurance should be simple, reliable and direct. Serving our customers well is our utmost priority. Your satisfaction is definitely our reward and source of motivation to keep striving for excellence in everything that we do.
Please know that we are only a chat, phone call or email away if you have any concerns or queries about your policies.
Thank you once again for your support and trust in us!
Have a beautiful weekend ahead! :)
Sincerely,
Customer Engagement Team