Review of TOAST


Rated 2 out of 5 stars

Quality in decline

I purchased a pair of £150 jeans approx 7 years ago before Toast were taken over. I wore these jeans constantly for 5 years until they finally were done. My gosh did I get my money worth. Gutted I had to finally part with them - can't tell you how happy I was that Toast re realised the jeans for sale about a year ago. So delighted even though the price of the garment was now £180, I proceeded to buy 2 pairs.
Unfortunately I can tell that the quality and thickness of the jeans are not as good as my original pair. The thread is coming apart in areas and I just know that the knees will go in both at some point in the future.
What Toast did well apart from make clothing was make good quality clothing. This I feel has now been compromised.
Such a shame

August 6, 2022
Unprompted review

Reply from TOAST

Dear Vicky,

Thank you for your review. We are very sorry to hear you feel this way. Our customer's thoughts are of paramount importance to us and we endeavour to create quality garments with longevity in all we do.

If you have the time, we would like to discuss this further with you. Please could edit your review and leave your most recent order number?

Alternatively, please call us on 0333 400 5200 or email us at contact@toa.st.

Kind regards, TOAST.

Advertisement