Phone was left on doorstep. My wife was in and we do have a ring door bell. Footage showed DPD driver dropping package on doorstep without using knocker or doorbell. I’m waiting to find out if refurbished means well looked after by previous owner. Top between frame and glass had large build up of dirt, also USB and other vents. Waiting to hear what refurbished means as clearly means nothing in my case.
Order no: 21560418.
I did open a conversation on back market 2 days ago on the service interface. I should have got a response within 24 hours but only response came from trustpilot. I could be wrong but I believe I have 4 days to say I don't want the phone because it was not refurbished. If nobody gets back to me buy Monday I'm stuck with the phone. Really poor service in my opinion.
I have also received an invoice for payment buy company when I did pay back market in full.