I did a date change on a ticket and…
I did a date change on a ticket and they didn't refund the £10 price difference. That was during the hottest week ever when trains between Leeds and London were cancelled so I couldn't even travel
July 30, 2022
Unprompted review
Reply from Trainline
Hi Ruby, Thank you for your feedback. I'm sorry to hear about your experience. If you have any further queries, please contact us via Facebook, Twitter or our e-form: https://bit.ly/35md1us and we will be happy to help. Thanks again, Nigel