Review of Bellway


Rated 1 out of 5 stars

Interested to see other reviews of…

Interested to see other reviews of Bellway pulling out of sales at the last minute, causing lots of trouble and expense to their customers. In my case I was due to complete and pay my 10% deposit which was with my solicitor, this was on a Friday. My solicitor were confident there was nothing wrong with the transaction but mentioned that the had tried to make payment but not heard from Bellway's solicitors. Then at close to 5pm I got a call from my solicitor saying Bellway had decided to pull out. Bellway never had the courtesy to contact me, their solicitor just sent a short 1 sentence notification. That's the kind of business Bellway is.
When I finally managed to get hold of them they pretty much told me to walk away, saying I would receive my £1000 deposit if I did, seeming to suggest that if I kicked up a fuss or complained I might not see it. I was understandably annoyed and out of pocket having paid for solicitors and a mortgage broker. Had I done what Bellway did they could have kept £500 of my £1000 deposit. I checked the various codes and I was entitled to nothing which shows how one sided everything is when you are buying a new build and how builders like Bellway exploit it.

July 27, 2022
Unprompted review

Reply from Bellway

Hello Natalie and thank you for your review. We're sorry to read of your concerns. This isn't the type of feedback we hope to receive and we'd like to look into this matter further.

So that we can do this, and also verify your review for Trustpilot, we've requested some further details and we'd appreciate if you could please provide these details as soon as possible. We'll require the development name and plot number please.

Thank you again for your review, and for raising your concerns with us.
Team Bellway